Milan, 06/03/2023
Aesir, a leader in technology solutions for business, and Ydea, a leading-edge cloud platform for managing clients on both the technical and commercial side, are pleased to announce a new strategic partnership. The collaboration will give companies access to powerful, integrated solutions for running their operations better, improving efficiency and giving their own clients an excellent experience.
The partnership brings together Aesir’s experience and expertise in business process automation with Ydea’s powerful cloud platform, which focuses on the technical and commercial management of clients. Integrating the two lets companies centralise and improve the handling of sales, customer support, contracts and assets, with better visibility, better collaboration and better performance.
Through the collaboration, companies will be able to win new clients, manage the full sales cycle, offer a tailored support service and improve client retention. The Ydea platform, with its intuitive opportunity management, tailored quotations and complete traceability of the sales process, will let the Aesir sales team work more effectively and close contracts faster.
With Ydea’s integrated customer support, companies will also be able to offer a high standard of service, letting clients raise support tickets themselves, track the status of their requests and get prompt answers. Contract management through Ydea opens up new business models, such as subscription services, rental and tapering contracts, so companies can offer their clients tailored and flexible arrangements.
“Our aim is to give companies complete solutions that simplify their processes and improve client satisfaction”, said a spokesperson for Aesir. “The partnership with Ydea lets us offer something even more complete and integrated, combining our expertise to support companies in managing their clients on both the technical and the commercial side”.
The partnership between Aesir and Ydea promises significant benefits for companies in every sector, giving them the solutions and tools they need to run the business better, increase sales and improve client satisfaction.