We don’t start with technology.
We start with the way your business actually works.
We look at how your company really operates, design the processes that work best, and build the technology ecosystem to run them. Then we stay accountable for it over time, as your single point of contact.
Uptime measured across the SaaS software Aesir delivered over the past year.
Tell us where things jam and we’ll point you to the answer.
Five business units, one point of contact.
Consulting, infrastructure, security, applications and artificial intelligence all answer to the same partner, under the same contract.
Aesir Operations & Security
Managed IT and security under one watch: continuous monitoring, layered protection and incident response, run on SOC and NOC principles.
- Continuous oversight of systems and security posture
- Endpoint protection with EDR and XDR
- Predictable costs, on a subscription
Aesir Cloud Platform
Our own cloud in a Tier IV data centre: Aesir-owned servers, continuous replication to a secondary site, and data inside a governed perimeter.
- Nutanix hyperconverged infrastructure
- Business continuity and disaster recovery
- Remote desktops and flexible working
Aesir Business Solutions
The applications that run daily work, chosen from the process outwards and integrated with each other and with the infrastructure.
- Business Experience ERP by NTS Informatica
- ARXivar document management and Agicap treasury
- Ydea CRM and SugarAI
Aesir Intelligence
Artificial intelligence inside the processes, connected to the systems already in use: conversational agents, document AI and conversation analytics.
- Agents trained on your own knowledge base
- Document reading and classification
- Private LLMs inside a protected perimeter
Aesir Digital Labs
Software adapts to how the company works, not the other way round: customisations, integrations and dedicated interfaces on the platforms we manage.
- Automation and rules built on the real process
- Integrations and APIs between systems
- Dedicated interfaces and custom development
Not sure where to start?
It always starts in the same place: the process. Tell us where it jams and we’ll show you the way.
Long-term accountability is measured in response times.
Saying we stay accountable means little without a verifiable number attached. These are ours, for the support service.
30 minutes
average time to pick up a request. Averaged over the past year.
98%
client satisfaction with the support service. Collected through NPS surveys over the past year.
10,000+
tickets handled each year, through a portal that surfaces known fixes straight away.
First we understand the process. Then we design the solution. Only then do we choose the technology.
The method wasn’t drawn up in a meeting room: it comes from more than 1,400 conversations with Italian companies, where the same problems keep returning under different names. Start from the problem you recognise.
Understand
We map how the company actually works, with the people who run the processes every day.
Measure
We gather the data: bottlenecks, timings, manual work, risks and points of failure.
Design
We redesign processes, ownership and information flows before choosing any technology.
Build
We configure platforms, integrate systems, introduce automation and AI, or build bespoke software.
Govern
We document the project, define the indicators and make the results verifiable.
Run and evolve
We keep infrastructure and applications running, and guide whatever comes next.
Real projects, told through the process they changed.
For confidentiality we don’t name clients: we describe the starting point and what changed in the way they work.
Commercial vehicle dealership: from paper to a digital case file
Sales and after-sales paperwork spread across physical archives, shared folders and inboxes. Finding anything meant involving several people across several sites.
Manufacturer: one system for finance, logistics and production
Accounts, warehouse and production on separate tools: daily double entry, and figures that never matched between departments.
Multi-site SME: from the office server room to a managed private cloud
Ageing on-site servers, backups never verified, and business continuity left to luck: one failure would have stopped every site.
The difference is where the accountability stops.
starts from the product it needs to sell.
stops at the analysis and the slide deck.
looks only at the infrastructure.
analyses, designs, integrates and builds — then runs the solution over time.
Leading technologies, integrated into a single design.
NTS InformaticaGold Partner
WildixGold Partner
AgicapGold Partner
YdeaAdvanced Partner
NutanixProfessional Partner
Object FirstSilver Partner
FortinetOfficial partner
ARXivarOfficial partner
SugarCRM / SugarAIAuthorized Reseller
LenovoPC Partner Authorized
LenovoInfrastructure Solutions Partner
LibraesvaPartner
SGBoxPartner
UserbotPartner
STACK InfrastructurePartner
Microsoft 365Partner and integratorWritten by the people who deliver the projects.
Tell us how your company works. We’ll take care of the rest.
A first process analysis, with no obligation: together we find where the inefficiencies are and what results you can expect.